Dr. Heidi continues to provide excellent service. Going to an appointment is like visiting old friends because she and her staff are so personable. Her expertise is top notch. Can't imagine going anywhere else. Castro Valley is blessed to have her.
Dr. Heidi and staff make dentist visits a pleasure.
Very good. Marcos is thorough and considerate.
Its always a pleasure to stop by and see Doctor Hausauer and her staff. They are all very friendly and courteous. Plus Doctor Hausauer is a meticulous dentist.
Dr. Heidi is one of the the best dentists I have ever had. I wish I would of known of her before. I recommend Dr. Heidi one hundred percent. She wrote and mailed me a handwritten card to welcome me to her office, she took one hour for the first evaluation, she fixed my filling with such detail that was incredible. Then later that evening she personally called me herself to find out my progress. Wow! She really does care for each and everyone of her patients. She truly loves being a dentist! It is hard to find someone of her caliber that has integrity and love for the trade in these days. What a jewel of an individual.
Dr. Heidi is the best dentist my wife and I have ever had, and we have been going to her for 10 years now. She is conscientious and meticulous in her work and explains everything in detail before she starts. My wife had a dental emergency one night and we called Dr. Heidi's office to leave an after-hours message. Heidi called us back within a few minutes and met us at her office within the hour (at 9pm at night) to handle the injury. I love to tell that story, because nobody has ever heard of a dentist who would do that. We love Dr. Heidi and her staff, they are all great.
I've been a patient of Dr. Hausauer's for over 30 years. I have never had one negative experience in those years. I am including my entire family in that statement.
Dr. Heidi and her team are amazing! From their thoughtful and caring customer service to the dental work itself, they always have the patients best interest in mind. Going to the dentist used to a chore, but coming to this office is a delight.
Dr. Heidi was professional and personable. The experience was very positive and there was not stress.
Always a pleasant experience. She & staff are friendly & very helpful. I was scheduled for one issue, but came with a more immediate problem. She got me into a specialist the next day as I was headed out of town for a meeting in 5 days.
Best in Castro Valley!
A really great place. Dr Heidi is the dentist for our whole family. For our routine checkups, she always accommodates for us to find a time that we all can come in at the same day and she takes us one after another. Dr Heidi is a great dentist and her stuff is great as well. We looked for her practice after being referred from a friend and not once regretted this decision. She is a great dentist for the whole family.
Always a fun visit!!
I was overdue for a dental check-up and contemplating taking our 7 year old for her first at the same time when I cracked a tooth. I kept hearing how excellent Dr. Heidi & her team were, in addition to seeing her all over the community donating countless hours and service to people in need. I called her office just after they showed closed, (surprised and lucky she answered) and explained about my tooth. She said she happened to be there doing paperwork anyway, come by now and she would take a look at it. I also explained I had a really bad experience with a dentist a few years ago out of the country that had kept me from going in the past, and she said not to worry, sat me down, and fixed the tooth. I was surprised how painless it was. Shari who also stayed later was absolutely great as well! I don' think there is much else that could be said--Awesome team, Awesome dentist, and more caring than anybody I've seen anywhere! I would recommend Dr. Heidi Hausauer on Castro Valley Blvd to anybody I know, and my daughter already has her first appointment scheduled as well.
Heidi is extremely caring, knowledgeable and friendly. The office is clean and all of her staff are friendly and professional.
Dr. Heidi and her office staff are welcoming and they provide excellent service. I have been going to Dr. Heidi for years and I am always pleased. Dr. Heidi and her hygienists are the best!
Very accommodating and nice! Procedures were fast. Really appreciate service turned to specific patient, even with physical or mental challenges! Kind and friendly. Thank you!
As always, my visit to Dr. Heidi was great. She is always very detailed and attentive, and so is the whole staff. Not to forget that everyone is very nice and friendly. Our whole family is going to Dr. Heidi for our dental needs.
Since knowing Dr. Heidi, I can honestly say that I enjoy going to the dentist.
Thank you to Dr. Heidi and the whole staff.
Wonderful care, unfortunately but gladly, I have to return for more care.
Thanks Dr. Heidi & care team!!
Prompt and efficient
LOOOOOOOVE YOU GUYS! IT'S ALWAYS A FUN TIME AT THE DENTAL HOUSE OF HEIDI. SEE Y'ALL IN JULY
Best cleaning I've ever had! During the cleaning the feedback I received from the hygienist was truly wonderful. I would recommend this hygienist to anyone. As usual, I always would recommend Heidi K. Hausauer, D.D.S to anyone.
Always a great experience with an awesome team.
Best care ever
Excellent! Very warm friendly atmosphere in the entire office.
Dr. Heidi and her staff are awesome!
Dr. Hausauer is a consummate professional with an excellent patient rapport. She always tell you what she is doing and why. Her staff members are truly a pleasure.
Dr. Hausauer was professional and thorough.
I would recommend her to anyone.
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